N2S scoops nationwide innovation awards

BusinessGreen and Digital Leaders recognise N2S’s sustainable IT recycling solutions.

Bury St Edmunds: 29 June 2022 n2s are delighted to announce a brace of nationwide business awards received last week. 

On Wednesday 22 June n2s were awarded the coveted BusinessGreen Innovation of the Year Award, swiftly followed by runner-up in The Digital Leaders 100 GreenTech Innovation Award the following day. On both occasions, n2s were on a final shortlist of 10 potential winners before the judges made their final decisions.   

These awards recognise n2s’s pioneering Bioleaching technology and the game-changing potential it provides for reducing the environmental impact of e-waste, turning the Digital Economy’s growing IT hardware lifecycle and disposal challenges into sustainable closed loop solutions. 

“Our latest awards come in the middle of a momentous year of accelerated growth and expansion for N2S as we scale to meet rising demand for our sustainable IT Lifecycle Management solutions,” said Andrew Gomarsall, n2s Executive Chairman. 

“Winning a Business Green award is a huge accolade for our company and is a credit to our entire team. The judges were looking for entries that showcased a genuinely unique technology, service or business model that challenges current business thinking, promises tangible environmental benefits, and has clear potential to tackle a pressing environmental issue. We were able to clearly demonstrate how our Bioleaching technology and process is already being used while also providing evidence of a clear strategy for its future deployment.

“I was also immensely proud to represent N2S at the Digital Leaders awards ceremony to celebrate the individuals and organisations from the public, private and non-profit sectors who are demonstrating a pioneering and sustainable approach to digital transformation in the UK.”  

The Digital Leaders 100 Awards were marking their tenth anniversary this year and with this the introduction of GreenTech, a brand-new innovation award category. This is for a product, service or initiative which helps to reduce CO2 emissions or pollution, minimise waste, or protect ecosystems. 

Founded 20 years ago, N2S contributes significantly to the circular economy by maximising the lifecycle of business IT equipment. As a highly accredited and certified leader in the pursuit of zero-waste technology, N2S refurbishes, remarkets and recycles around 1,000 tonnes of electrical and electronic equipment every year from all domains of technology – the equivalent of 250,000 IT devices – avoiding 4,589,000 kilos of CO2e and enabling rebates to customers of over £3.5M.

--- Royal Society of Chemistry (RSC) says supply concerns further highlight the need for e-waste recycling ---

--- RSC research also reveals global concern over e-waste fuelling demand for sustainable tech ---

--- 60% of consumers would switch to rival of preferred tech brand if goods were produced sustainably ---

Global volatility in supply chains for critical raw materials used in everything from computers to EVs underlines the argument for a circular e-waste economy, says the Royal Society of Chemistry.

Significant fluctuations in prices of materials such as nickel – a key element in next-gen EV battery tech – as well as elements like lithium, palladium, titanium, copper, gold and platinum, are being seen in the wake of geopolitical uncertainty and continued challenges due to the COVID pandemic. 

This is causing chaos in the technology supply chain, with speculators calling for more domesticated mining to quell global supply chain fears.

The RSC say localised e-waste recycling to recover these materials from technology should be prioritised to reduce the impact of volatile supply chains in the long term and address a growing demand from consumers for sustainable technology. 

Consumers agree, with 73% of respondents to the RSC’s international survey stating that they believe governments should take urgent action to tackle e-waste before the situation gets any worse. Furthermore, 74% said they believe brands should do more to show how sustainable electronic products are. 

Professor Tom Welton, President of the Royal Society of Chemistry, said:

“It appears as though consumer attitudes are finally starting to change, with concern for the depletion of natural resources, labour conditions and the growing e-waste crisis curtailing our desire to have the most up-to-date pieces of kit.

“This is very encouraging, but we’re not there yet and recent events have further highlighted that supply chains are always at risk of being compromised. Our tech consumption habits remain highly unsustainable and have left us at risk of exhausting the raw elements needed to produce such items, while continuing to exacerbate the environmental damage these habits have caused.

“Developing a circular economy where minerals used in tech devices are salvaged and repurposed could help us to bypass supply chain issues in the future while also helping to reduce environmental impacts. It is essential that governments and businesses urgently do more to develop a circular economy which can tackle the world’s growing e-waste crisis and alleviate the strain on supply chains.”  

The Royal Society of Chemistry asked 10,000 consumers across 10 countries about their attitudes towards technology and waste, and found that growing global concern over the e-waste crisis is fuelling consumer demand for sustainable technology.

Two-thirds of consumers (66%) believe it is too difficult to find out if a device has been sustainably produced before purchasing, and 60% of those surveyed say they would be more likely to switch to a rival of their preferred tech brand if they knew the product was made in a sustainable way.

Looking at the end of the product lifecycle, just over half (57%) said they worry about the environmental effect of the unused tech devices they have at home, but either don’t know what to do with them or are unconvinced the current processes available in their local area deal with e-waste effectively.

The figures have been revealed as part of the Royal Society of Chemistry’s Precious Elements campaign, which draws attention to supply risks of some of the elements used in consumer technology including the likes of gold, yttrium and indium. The shortage has become so urgent that designs for devices such as solar panels are already being changed to account for the high demand of certain elements used in mobile phones.

Do chemists have the answer?

Chemical scientists around the globe are working on solutions to help recover these elements from our unwanted devices. 

In Bury St Edmunds, scientists at N2S have developed a bacterial amalgamation that recovers valuable and reusable metals from waste circuitry via a process known as bioleaching.

Their patent-pending technology harnesses the power of micro-organisms that naturally work to separate metals and precious elements from the plastic and silicon found in circuit boards. The output is a host of metals and minerals ready to be reused as if they had been freshly mined from the ground.

Up until now, most techniques to recover precious metals in e-waste involve using acid or heat to melt the plastic, both of which are effective in recovering metals such as gold and copper but lead to the loss of scarcer elements such as indium and tantalum.

Rob Bolton, Operations Director at N2S, said:

“A printed circuit board contains a whole host of precious elements, up to 40 in fact, and these boards can measure from a few inches square to a few feet. The solution we have is environmentally friendly and can be deployed at scale, which is essential to deal with the world’s enormous e-waste pipeline.

“So much of what we do has never been done before. We’re even in the process of designing machines that help us deconstruct circuit boards to make them easier to process.”

N2S will open two new sites this year, in Reading and Mansfield. Rob says one of their key strengths is being able to deploy the technology anywhere.

“We see this being a multi-national operation. We want to be set up next to all the tech giants, processing e-waste so the materials can be recovered and reused on the same site. We just feed the boards in and elements come out. It makes so much sense.”

Professor Welton added:

“Not only do we need governments to overhaul recycling infrastructure and tech businesses to invest in more sustainable manufacturing practices, we need greater public and private investment in research to enable chemical scientists like those at N2S to progress methods of separating critical raw materials from electronic waste for recycling purposes.

“However, in the nearer term, we urge everyone to be more conscious about how they use and reuse technology. Before you dispose or replace it, ask yourself if it really needs replaced. Could it be repaired or updated? If it can’t be sold or donated, could it be recycled?” 

The Royal Society of Chemistry was invited to give evidence to the UK Government’s Environmental Audit Committee report into e-waste in 2020 following the launch of its Precious Elements campaign, which revealed that up to 40 million unused gadgets were stockpiled in people’s homes because they didn’t know how to dispose of them. 

The recommendations outlined the importance of a ‘reduce, reuse, recycle’ economy, called for incentives to design technology with sustainability in mind and highlighted the need for enhanced labelling. 

It also raised awareness of six of the elements used in smartphones that are facing the highest risk, and the need to safeguard the naturally available supply of all critical raw materials for future low carbon technologies. The recommendations have now been put to the government for possible inclusion in the new Environment Bill.

Chemical researchers in academia and industry are working to develop solutions and the Royal Society of Chemistry is collaborating to communicate recommendations to policy makers.

Case study: Shortage of some precious elements has already forced engineers to redesign how solar panels are made

Dr Matthew Davies, is the Associate Professor in Materials Engineering and head of the Applied Photochemistry Group at the SPECIFIC IKC, Swansea University. He said our demand for consumer technology has already changed the way we design future and emerging technologies with several critical ‘technology’ metals in short supply.

“Indium is a crucial part of your mobile phone’s touch-screen, but it’s also useful for solar cells,” he said.  “There’s only so much of a supply of Indium though and renewables aren’t going to beat the demand of mobile phones – so we’ve already planned for future solar cells to be indium-free. Instead of indium tin oxide, we’re now using fluorine tin oxide. While it means we can still make solar cells, without indium it limits our choice on the flexibility of these cells.

“As time moves on we are seeing more material challenges and more materials that we need to substitute. This is not always as straight forward as the indium case. The biggest fear is that we will see manufacturers of renewables and energy efficient products having to compete for materials thus limiting deployment of technology that can mitigate climate change.”

The climate crisis is very real and in many areas, getting worse. Evidence is all around, from extreme weather across the globe to more frequent forest fires in places such as Australia and the USA, to coastal erosion as sea levels rise.

We all want to do our bit to combat the climate crisis, but how do we know that the latest initiative we are signing up to, or the ‘sustainable’ product we have just bought, is not an example of corporate ‘greenwashing’?

Greenwashing is the practice of making false claims that your company or products are environmentally friendly. Purporting to be environmentally friendly despite evidence to the contrary has become a marketing technique in an age when the environment is on everyone’s mind. 

Not all companies greenwash, and some instances of greenwashing are far more egregious than others. But all make it that little bit harder for the average consumer to separate fact from fiction when it comes to a company’s green credentials. 

Though greenwashing is a modern buzzword, the practice has been around a lot longer than you may think. Perhaps the first instance of greenwashing (though it wasn’t called that at the time) was the ‘Keep America Beautiful’ campaign, launched in 1953. 

Ostensibly a campaign to discourage littering, Keep America Beautiful was actually launched by the biggest drinks companies in America. It was an attempt to stave off regulation of plastic drinks bottles, and shift the blame for the mountains of plastic waste generated every year onto the consumer, rather than the manufacturer. They were successful: the legislation did not pass, and 100.7 billion plastic bottles were produced in the USA in 2014 alone!

Today, greenwashing takes many forms, and companies big and small engage in it. 

Fossil fuel companies are perhaps the worst offenders. One major fossil fuel company’s high-profile marketing campaign sought to highlight its low carbon credentials and investment in renewable energy. However, though the company has invested $3.2 billion into clean energy research and development since 2016, it has pumped $84 billion into its existing oil and gas interests. Fossil fuel multinationals are some of the world’s biggest polluters, both directly and indirectly, and Climate Earth called this company’s greenwashing campaign a “great deception” in 2021. 

But it’s not just the biggest companies in the world that engage in such behaviours. The smallest start-ups can be guilty, even if their greenwashing activities are done with the best of intentions. Perhaps the most common example of this is in ‘carbon offsetting’ activities. These are particularly prevalent among brands that market themselves as being environmentally conscious. They may pledge to plant a tree for every one of their products sold, and even produce infographics or social media posts to show how many trees they have planted.

The problem with this is that, by convincing their customers that the carbon is to be ‘offset’, they are encouraging them to commit to a bigger carbon footprint by purchasing more and more. Even if the amount of carbon used to create (for example) a T-shirt was offset by the planting of one or more trees, there is still the carbon used in the packaging, transporting and delivering the T-shirt to its buyer. None of this can be standardised and reliably offset, as any one company’s customers could be spread all across the country or even the world. 

Which brings us to the tech industry, and our growing reliance on inter-connected devices to power modern infrastructure and our online society. Though many companies greenwash by claiming their battery-powered devices are great for the environment, or that devices are made with ‘sustainable’ materials, our modern consumption of IT and telecommunications devices creates huge amounts of waste. 

‘E-waste’, as it has been dubbed, is one of the most rapidly-growing problems that the world faces today. According to The World Counts, which keeps track of the issue, we generate around 50 million tonnes of e-waste every year. This is equivalent to throwing away 1,000 laptops every single second. The material value of this waste is worth at least £50 billion per annum.

With all the components that go into producing tech, this is a huge problem. E-waste contains extremely toxic chemicals, including lead, cadmium, dioxins, furans, arsenic, mercury, DDT, PCB, chromium, vinyl chloride, antimony and beryllium. All of these can cause health problems for people and great damage to the environment – a far cry from the sleek, clean aesthetics that the biggest tech companies present to the world.

As well as this, e-waste contains incredibly valuable elements trapped within it. Creating the super-fast connections that we have all come to rely on demands more and more precious and rare earth metals such as gold and platinum to conduct electricity and signals within tiny circuit boards and microchips. Some $20 billion in gold and silver is used each year to manufacture new electronic devices. In fact, there is more pure gold in a modern smartphone than in the equivalent weight of gold ore, making e-waste potentially the biggest source of the precious metal in the world today. 

Finally, not all e-waste is waste. In today’s world, people throw away devices that are perfectly usable, and could be wiped of private data, refurbished and sold on. Every device that is saved and recirculated means one less device that needs to be built from scratch – alongside the elimination of the carbon emissions associated with that process.  

Many companies are deeply engaged in a hugely destructive cycle of producing devices with built-in obsolescence. They hold back already-invented features so that they can be released 18 months down the line with the next ‘must-have’ device, all the while greenwashing their image as they produce all of this e-waste. However, there is one tech company that is fighting back.

n2s is a growing company that is creating a circular economy for the tech industry. At its HQ in Bury St Edmunds, and its centres in Mansfield and Reading, n2s devotes its energies to recovery, refurbishment and recycling of IT and telecoms equipment. Its goal is ‘zero to landfill’ for all equipment that is brought to the company.

At n2s, all devices that can be saved are saved, and then redeployed back into circulation. And for those devices that can’t be re-used, n2s removes and re-uses components before the device is recycled. N2S’s mission is to recover as much material as possible, using cable granulators and a sophisticated dismantling process that separates materials such as copper, aluminium and steel so they can be returned into the manufacturing cycle. For example, plastics from cables that have been separated from the metal inside go on to make products used in street furniture such as traffic cones and car park matting. 

Special attention is lavished on the printed circuit boards found in the tech, with n2s pioneering an ‘urban mining’ technique to extract the precious metals which can then be reused, reducing the need to mine for more raw materials.

Why is this important? By creating this infinity loop for the tech industry, n2s is redefining the technology lifecycle. By focusing on the problem, and not on how the problem can be dressed up and deflected, n2s is addressing one of the most serious issues that faces the planet today. 

And it doesn’t end there: n2s wants to challenge other companies to Be Infinitely Better. Rather than greenwashing the problem of e-waste, they want to help businesses to meet their sustainability goals by taking obsolete tech and turning it into something useful in the most environmentally friendly way possible.

n2s has industry-leading data destruction capabilities, meaning that sensitive data stored on devices can be erased to the highest possible standard. This gives peace of mind to all who partner with n2s, and means they can recycle and refurbish their old devices with the utmost confidence. 

Sustainability is not a marketing tool. It’s a commitment that we all need to make to ensure an infinitely better future for all. 

To find out more about n2s and its work to create an infinity loop for the tech industry, visit www.n2s.co.uk


N2S took part in a Hackathon on 8th Oct 2019 to support the UN Sustainable Development Goals, organised by the Cambridge Norwich Tech Corridor.

N2S were one of 4 local companies taking part in the event which was part of the West Suffolk Business Festival and held at the brand new STEM academy in Bury St Edmunds. It was a brilliant day of ideas with N2S’s challenge around increasing the collection rates of e-waste (a crisis the UN refer to as a “tsunami of e-waste”) .

The biggest takeaway of the day was education, that too little is known about this “fastest growing waste stream” and that if more informed, the growing number of Sustainability Managers could support by becoming powerful influencers for spreading information.


If you would like to find out how N2S can help your business with evolving technology, contact our sales team on hello@n2s.co.uk or 01284 761111.